Housekeeping is the heart of our business
Hiring, training, and supporting quality housekeepers is one of the most valuable services we offer to our homeowners. Our guests consistently rate our homes’ cleanliness as exceptional, thanks to our robust housekeeping program.
We attract and retain the most qualified housekeeping professionals. We train them thoroughly, with detailed cleaning checklists and regular inspections. And we support them with the tools they need to be effective—from cleaning supplies to our housekeeping app that guides them in the clean and ensures everything is completed on time and to our standards.Contact Us
Seamless guest experience
We obsess over delivering a seamless, stress-free vacation for your guests, from booking the right home to stocking the bathroom toiletries. And of course, we provide around-the-clock care from our local management and central support teams.
If your guests have questions, our Customer Experience team is available to answer all guest phone calls and emails. When needed, we’ll connect them directly with your home’s local manager—and we always have a backup contact available, just in case.free rental evaluation
Guest screening and liability protection
While most vacation home guests are respectful and responsible, protecting your home is our top priority. Our reservation system flags bookings with specific risk factors and assigns them to a specially trained customer service representative for review and follow-up.
For certain reservations, we use an identity verification service to screen guests before they’re ever permitted to book a Ventura home. And since we employ a robust local staff that has been in the industry and in this business for 15 years, we’re able to check on your property at a moment’s notice.Contact Us
interested? Let's talk
We want to be your vacation rental partner for years to come, we believe in earning your long-term business.
Plus, enjoy your vacation home whenever you like. We don’t limit the number of nights you can use for your own vacations—and it’s easy to reserve your preferred dates in your online owner account. Your home will always be yours.
Contact Us for a Free Rental Evaluation.